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Introduction

The quality of your Symetri results depends directly on the quality of your photos. Symetri uses AI-powered face alignment — detecting up to 10 landmark regions including eyes, nose, mouth, brows, and face contour — to automatically align your before and after images for a precise, professional comparison.

The Four Golden Rules

These apply to every shot you take:

Same angle every time

Before and after must match in yaw (left/right rotation), pitch (up/down tilt), and roll (head tilt).

Same distance every time

Keep the camera the same distance from the patient’s face across sessions.

Camera at eye level

The lens should be level with the patient’s eyes — not above, not below.

Consistent, diffuse lighting

Avoid hard shadows across the face. They obscure the landmarks the AI uses for alignment.

How Symetri Sees Faces

Symetri’s AI scores each photo’s landmark quality on a 4-point scale before deciding how to align your pair:
Keep both eyes in frame and unobstructed whenever the treatment allows. That’s the difference between a score of 4 and a score of 2.

The 28° Rule

When the face is rotated more than ~28° away from camera, the AI switches from its highest-quality 4-point alignment to a simpler 2-point mode using only the nose and mouth — because at that angle, the far eye becomes unreliable. This is by design. What this means: If you’re shooting a 3/4 view, both photos need to be at exactly the same degree of turn. A 28° before and a 35° after will produce a visible alignment mismatch.

General Setup

Equipment

  • iPhone (rear camera, 1× lens) — the primary lens. Avoid ultrawide (0.5×) which distorts facial proportions.
  • Tripod or stabilized arm — eliminates distance variation between sessions.
  • Ring light or softbox — even, diffuse illumination positioned directly in front of the patient, level with the face.
  • Neutral background — white, light gray, or medium gray.
Mark the floor with tape for where the patient stands and where the tripod sits. This ensures every session starts from the same spot.

Ideal Framing by Treatment Profile

Common framing mistakes:
  • Too close: Forehead or chin cut off. The face detector uses the full face contour — clipping it degrades alignment.
  • Too far: Face occupies less than ~30% of the frame. Detection still works but precision drops.
  • Camera tilted: Even a small roll causes a corrective rotation that may not match perfectly — keep the grid lines level.

Frontal Photos

Frontal is the highest-quality mode for Symetri. Both eyes are detected, giving full 4-point landmark alignment.

Patient Positioning

  • Patient faces directly into the camera. Both eyes equally visible and equidistant from frame edges.
  • The nose tip should point straight at the lens — no chin lift, no chin drop.
  • Hair pulled back off the face. Stray hair over one eye forces the AI into 3-point (one-eye) mode.
  • Eyebrows relaxed. Squinting reduces landmark confidence.

Chin Angle

Use the Frankfort horizontal plane as the gold standard: the line from the tragus of the ear to the infraorbital rim should be level with the floor. In practice: the patient looks straight ahead, eyes level with the horizon — not at the camera screen.

Lighting

  • Ring light centered directly behind the camera, level with the patient’s eyes.
  • No overhead downlighting — it casts heavy shadows under the eyes and nose.
  • No sidelighting — it creates asymmetric shadows that can confuse eye detection.

Frontal Checklist

1

Both eyes fully open and visible

2

No hair across either eye or brow

3

Nose tip pointing directly at lens

4

Face centered horizontally in frame

5

Camera level with patient's eyes

6

Hairline to chin fully in frame


Side Profile Photos

Side profiles are the most demanding for Symetri’s AI. At 90°, only the nose and mouth are used as anchors — rotation correction is disabled. Your camera angle must be identical between before and after.

90° vs. 45° Tradeoff

Recommendation: Pick one standard and stick to it. A 45° view gives Symetri more to work with.

Profile Checklist

1

Consistent angle — mark the floor with tape to standardize turn

2

Ear on camera side fully visible

3

No hair across nose or mouth

4

Chin level — not lifted or dropped

5

Camera at eye level, not above or below


Eyes Profile Photos

The Eyes profile zooms into the periorbital region using a 1.2× focus with the eyes as the anchor point.
Shoot the full face as normal — Symetri’s Eyes profile handles the zoom digitally. Do not zoom in with the iPhone camera. This preserves all pixel data for alignment before the crop is applied.
  • Eyes open naturally — not wide-open, not squinting.
  • A ring light centered on the lens will produce a consistent circular catchlight. Avoid double catchlights from two light sources — they can confuse the eye landmark detector.
  • Avoid strong overhead light that creates a heavy shadow under the brow bone.

Lips Profile Photos

The Lips profile zooms into the mouth region using the mouth centroid as the anchor point.
  • Lips at rest — slightly parted (2–4 mm) is acceptable.
  • Use the same expression for both sessions. A pout vs. rest position will throw off alignment.
Wait at least 2 weeks post-filler before shooting the after photo. Swelling in the first 1–2 weeks alters the lip border shape and will affect the AI’s mouth contour detection.

Forehead Profile Photos

The Forehead profile zooms into the upper third of the face.
  • Hair pulled completely off the forehead — hairline must be fully visible in both shots.
  • Patient looks straight ahead. Avoid chin lift (shortens visible forehead) or chin drop.
  • Eyebrows relaxed — not raised or furrowed. Don’t ask the patient to raise their brows for the photo.

Lighting Reference


Common Problems and Fixes


Quick Reference Card